QuickPaste - Technical Support

用户2047

2025年12月6日修改

Frequently Asked Questions

1.
How do I enable the QuickPaste keyboard?​

1.
Open the Settings app​

2.
Go to General → Keyboard → Keyboards​

3.
Tap "Add New Keyboard..."​

4.
Select "QuickPaste"​

5.
Tap "QuickPaste" and enable "Allow Full Access"​

2.
Why is my clipboard history empty?​

•
Make sure you've opened the app at least once​

•
Check if you've copied any content​

•
Try closing and reopening the app​

•
Clear the app cache and restart​

3.
I can't see my snippets in the keyboard​

•
Confirm you've added snippets in the Settings​

•
Restart the keyboard (switch to another keyboard and back)​

•
Check if the snippet category is enabled​

4.
How do I export or backup my data?​

The current version doesn't support direct export. All data is stored locally and will be preserved when updating the app. If you uninstall the app, data will be deleted.​

5.
Does QuickPaste sync across devices?​

No. QuickPaste is a local app with data stored only on your device. Data is never uploaded to the cloud.​

6.
Why don't I see Pro features after subscribing?​

•
Confirm your subscription is active (Settings should show "Pro Member")​

•
Close and reopen the app​

•
If the issue persists, please contact us​

Subscription Information

How much does the subscription cost?

•
Monthly Subscription: ¥3.00/month (First 3 days free)​

•
Lifetime Access: ¥8.00 (One-time purchase)​

How do I cancel my subscription?

1.
Open the Settings app​

2.
Tap your Apple ID at the top​

3.
Go to "Subscriptions"​

4.
Select "QuickPaste"​

5.
Tap "Cancel Subscription"​

You can continue using the app until your current subscription period ends.

Will I be charged during the trial period?

No. The 3-day trial is completely free. If you cancel before the trial ends, you won't be charged.​

Troubleshooting

App crashes or freezes

1.
Force close the app (Settings → Apps → QuickPaste → Force Stop)​

2.
Clear app cache (Settings → Apps → QuickPaste → Storage → Clear Cache)​

3.
Restart your device​

4.
Reinstall the app​

Keyboard won't input text

•
Check if "Allow Full Access" is enabled​

•
Try switching to the system keyboard and back to QuickPaste​

•
Restart your device​

Clipboard monitoring not working

QuickPaste - Technical Support​

QuickPaste - Technical Support